" I would like to express my appreciation for your help with gaining certification of our RTO status in a short time period. Your professionalism and dedicated support of our business and myself has been outstanding. You were always available when required and had lots of useful suggestions. The templates that you provided were a valuable shortcut to putting together our system. This was invaluable when it came to our ASQA audit. In fact, your support and actual presence at the audit was no doubt instrumental in our passing the audit without issues."

“ Thanks to Richard Turner, we didn’t just find the correct information, but, the right person who could guide us in every aspect of successfully starting our own Registered Training Organisation. Richards knowledge of the industry and his professional approach has given us the best possible opportunity to commence our business knowing that all our systems, governance and infrastructure has met all stringent government compliances. We would not hesitate to recommend Richard and look forward to conducting future business with TBS Consulting ”

“ I want to say a big thank you for all the work you assisted us with. We got through our audit with Full Compliance so we were pretty excited. Ours was the first Full Compliance at the time of audit for 3 years, so our auditor told us. We were really pleased. Thanks for your coaching and ongoing support. ”

“ Just to let you know, we had our post initial ASQA audit yesterday. We are 100% compliant and the Auditor even mentioned that it was the best audit he had conducted in a very long time. He spent quite a bit of time going through our quality framework and could not fault it. Thanks for your support over the past 16 months. ”

" We were initially quite overwhelmed with the amount of work required to set up our own RTO. Richard was instrumental in providing the policies, procedures and materials required to get us over the line in a much quicker timeframe than what we could have achieved without his support. I can happily recommend his services. "

“ Our RTO journey toward accreditation had many twists and turns, but Richard Turner from TBS consulting was always there to guide us through no matter what was thrown our way. His ability to apply and adapt himself to our very specific industry together with his wealth of knowledge in dealing with applications and the various government bodies in our initial application for RTO was greatly appreciated. We would not have been able to navigate through the requirements for initial registration without his expert advice. Throughout the process, Richard was available for every question, even if we had asked it before!He was always a professional even when we got frustrated and always put our mind at ease by confirming that we were doing OK. We would highly recommend Richard Turner and TBS Consulting to anyone embarking on their RTO journey as a sound investment for both your business and your sanity. ”

“ When we first looked into setting up an Registered Training Organisation we were under no illusion that it was going to be a simple tsk. Even though some of us had previous experience we knew we needed to engage a consultant to support the process. Putting it simply, working with TBS Consulting was a real pleasure. Richard made the entire process of RTO registration stress free(well a lot less stressful) and very easy to navigate. His attention to detail was excellent and his support, even when not by our side was very timely. We never seemed to wait for answers to things and the response were clear and easy to understand. Richard was able to walk us through the entire process from beginning to end and even found time to sit with us during our initial audit to answer any questions we were not ready for. We look forward to a strong relationship with TBS Consulting into the future. Thanks again mate. ”

" Without hesitation we can recommend your services not only to prospective RTO's but to existing RTO's in pursuit of their professional development. Thank you is possibly an understatement of our gratitude for your help and advice. "

" Richard of TBS Consulting at all times displayed an unwavering attention to detail, and awareness of current issues relevant to the registration of my business as a Training Organisation. Knowing what I do now, an attempt to achieve registration without Richard's assistance would have been an inefficient use of my time (and therefore money!), and in all probability unsuccessful. Apart from Richard's professional approach regarding the complexities of the registration process, his customer focus and continued liaison prior to the audit was outstanding."

“ Having spent some considerable time reviewing the process we should adopt to achieve our RTO status we decided that the process was sufficiently complex to require expert advice. Mr Richard Turner of TBS Consulting was recommended to us and after comparing him with other consultants he was subsequently appointed as our advisor. This was the best thing that we could have done. In the course o achieving our RTO status it quickly became evident that we didn’t even know what we didn’t know and that we would have wasted our time and money if we had tried to achieve RTO status by ourselves. Given that we had many years working in the VET sector we were surprised at the gaps in our knowledge. Richard was professional in his advice and while we expected to do the work his oversight gave us confidence that what we were doing would meet the auditor’s standards. We will continue to use Richard to provide advice and oversight as we expand our scope of programs. We have no hesitation in recommending Richard to anyone wishing to achieve RTO status at all levels. I am happy expand on this letter if anyone wishes to contact me. ”

" I found Richard (TBS Consulting) a pleasure to deal with during the chaos referred to by some people as the RTO application process. He was professional, helpful and answered his phone when it rang, which could only be called a blessing. I would recommend his services to anyone wishing to become a Registered Training Organisation. "

" Our first decision was whether to use a consulting firm like TBS Consulting or not – this should never have been a question - just a question of which one. We were extremely lucky to find Richard Turner and TBS Consulting. With a wealth of experience, practical solutions, real material to work with, our choice of RTO consultant quickly proved to be the right one. Richard’s direct, no nonsense approach with conservative direction ensured we passed our registration audit on the first attempt. This saves time and will have you trading sooner. As a small start-up RTO we have no hesitation in recommending Richard and TBS Consulting to other start up RTOs. "

“ Browsing around the net, I found TBS consulting. You made everything look a little easier and helped to minimize expenditure. You helped to add considerably more professionalism to our little operation and were very patient with our limited knowledge of the process. I would like to thank you for your dedication and passion to ensure that we were able to reach our goal. I believe that the training industry as a whole will continue to improve as long as there are people such as yourself who are willing to share your expertise and passion with those that are still in a major learning phase. Thanks for all your help Richard, you’re a bloody legend. ”

" I would like to take this opportunity to thank you for your professionalism during the past 9 months en-route to our successful RTO registration. Without your expert assistance this extremely onerous undertaking would have been impossible. Your constant support and flexibility around our ever-changing schedules was invaluable and we certainly appreciated your willingness to meet frequently, often at reasonably short notice. Your immediate responses to our email queries also saved our sanity on occasions, and your presence on the day of the audit instilled a level of confidence which no doubt contributed to our success. I would have no hesitation in recommending you to any business seeking to achieve RTO registration, and I look forward to our ongoing professional relationship to ensure that we remain at the top of our game, and retain our RTO status in the future. "

" The first thing I noticed about Richard was his easy to understand approach. I found comfort in asking him what maybe stupid questions to some but useful questions to me. He used language that was suited to me. I called one of his testimonials to gain more knowledge about how Richard operated. We achieved RTO status with our first attempt. I strongly feel this had a lot to do with Richard. The time Richard devoted to Eclipse Vale was exceptional. I would not hesitate in recommending his services. "

“ We have strong commitment in writing this testimonial for Richard Turner from TBS consulting. One of our directors found Richard as a consultant to help us build a Registered Training Organisation and we enlisted his professional help which turned out to be totally invaluable in every aspect of our RTO journey. Richard proved to be extremely diligent and had the most amazing project management, knowledge and application skills to mentor us in a easily understandable way that ensured although we were starting from the very beginning we were successful. We are very happy to recommend Richard and his services. ”

" Generally, RTO consultants don't present or market information regarding their services in a format that can be compared 'apples to apples'. The pricing structure varies enormously as does the list of services and the quality of the consultants who might provide those services. Richard Turner of TBS Consulting was a breath of fresh air in the maze of jargon and acronyms that is Vocational Education and Training. My research found that few consultants had actually 'been there and done that'. Richard owned an RTO for many years and offers his advice based on real world experience and a genuine understanding of the pressures associated with owning and operating a training business. I could not emphasise more strongly that the services offered by TBS Consulting are the best value for money RTO consultancy services available. We passed the audit at the first attempt and Richard continues to be available via phone or email at any time. "