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CPPSEC3101 Manage conflict and security risks using negotiation

$395.00

This unit applies to people working independently or under limited supervision as members of a security team. It may form part of the licensing requirements for people engaged in security operations in those states and territories where these are regulated activities.

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Description

This unit specifies the skills and knowledge required to manage conflict and security risks using negotiation techniques. It includes:
  • reviewing and applying workplace procedures and policies including workplace health and safety (WHS) to comply with legal rights and responsibilities
  • maintaining situational awareness to identify and assess sources of conflict and risk, and selecting and implementing response options within the scope of own authority
  • using negotiation and communication techniques to resolve conflict, minimise risk and encourage a shared approach to conflict resolution
  • working with others to report, evaluate and improve response procedures.
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DISCLAIMER

To the best of our knowledge the information contained herein is accurate and reliable as of the date of publication however, we do not assume any responsibility or liability whatsoever for the accuracy and completeness of content in this website.