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BSBCUS401B Coordinate Implementation of Customer Service Strategies

$200.00

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. This unit applies to individuals with a broad knowledge of customer service strategies who contribute well developed skills in addressing customer needs and problems. They may have responsibility to provide guidance or to delegate aspects of these tasks to others.

BSBCUS401B Coordinate Implementation of Customer Service Strategies contains employability skills.

SKU: BSBCUS401B Category:
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Description

This unit describes the performance outcomes, skills and knowledge required to advise on, carry out and evaluate customer service strategies, including the design of improvement strategies based on feedback.

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