BSBCUS401B Coordinate Implementation of Customer Service Strategies
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. This unit applies to individuals with a broad knowledge of customer service strategies who contribute well developed skills in addressing customer needs and problems. They may have responsibility to provide guidance or to delegate aspects of these tasks to others.
BSBCUS401B Coordinate Implementation of Customer Service Strategies contains employability skills.